SERVICES OFFERED

Synergy of your internal services

- Audit and optimization of your inter-service connections for a better fluidity of your entire company

- Introduction of suitable complementary work tools

- Global review of the general organization over a year of activity

- Redesign or creation of your supplier and subcontractor specifications

- Drafting of your internal or client charters

Additional angle of view : projects, strategy

Two opinions are better than one

I offer you my independent eye and my complementary external point of view on a change of strategic direction, a reorientation of ranges due to the context forcing you to revise your proposals on the market, a current or future project.

Audit of your sales areas

- Mystery visits for an improvement of the internal training of the staff and therefore of the conveyed image of your company 

- External audit of the display and your product ranges or services with a view to a better readability of your products and services, alignments of ranges for an increase of turnover (Great expertise in creation, development of ranges and retail networks)

Optimization of customer & after-sales dpts

- Test call and external analysis of your customer service and after-sales processes, with the necessary hindsight for objectivity